Fearghal Ryan of SAP talks about his career to date, what he studied at school and college, and what it’s like working in SAP’s Primary Support Team
Why I picked engineering
I became interested in physics and geography during Transition Year, and by the time I got to my Leaving Cert I had realised that Engineering would be a very good fit for me.
John Looney is a site reliability engineer for Google Ireland. “What does that mean? Basically, if Google goes down, I fix it!,” he explains.
At the Higher Options event in the RDS last week John shared some career advice with second-level students. Here, courtesy of the STEPS team, are just some of his career tips… Read John’s career tips
Stephen Church has two IT roles: in his own company, and as a sysadmin (systems administrator) at the Irish Daily Star newspaper. We talked to him about what it’s like working in his particular area of IT, his career to date, and what he studied at school and college.
Ian Butler developed his aptitude for troubleshooting as an engineer, and is on the lookout for more talented problem-solvers.
- Ian Butler
- Technical Services Manager
- Trilogy Technologies
Ian’s team at Trilogy works on a range of different services – some down to the scale of the individual computer and some large-scale installations.
“I’m responsible for the technical and professional services that Trilogy deliver to our clients. Under technical services, I look after our large and growing number of clients, overseeing day to-day support, remote management, advance planning etc. For some of our clients, we act as their IT departments, and we cover clients 24/7.
“Under professional services, we work on larger projects and installations. We might be dealing with an upgrade of services or a change of location. We would use a project manager and senior consultant engineers. I plan, quote for and implement these projects. I manage both teams, which amounts to some 32 people.”
Read how Ian found his way to IT
Caroline Conlon specialised in languages in college and now uses her fluent French as an Enterprise Support Advisor at SAP.
- Caroline Conlon
- Enterprise Support Advisor
“I was hired purely on the basis of my language skills. For the job that I was doing when I started, and the one I am doing now, I don’t need an IT degree. Everything that I need to learn, I’m trained on.”
Read how Caroline found her way to SAP
Michael Martin enjoyed tricking around with computers from when he was in school. He says the most important attributes for his role are a logical mind and a talent for problem-solving.
Trilogy offers advanced cloud computing services, database management, unified communications, virtualisation and security services to a wide range of clients. You can read more about the services they have provided to particular companies in the Customer Stories section of their website.
Read how trouble-shooters are in demand